TERMS OF SERVICE

TERMS & CONDITIONS

Elodie & Claire

1. OVERVIEW

Throughout the website, the terms “we”, “us”, and “our” refer to Elodie & Claire, based in London, United Kingdom.
By visiting our website or purchasing something from us, you agree to be bound by these Terms and Conditions(“Terms”), including any additional policies or notices referenced herein or available by hyperlink.

These Terms apply to all users of the website, including but not limited to visitors, customers, suppliers, and content contributors.
If you do not agree to all the Terms, please refrain from using our website or services.

2. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your country of residence or have given consent for any minors under your care to use this website.
Our products must not be used for any unlawful purpose, and you may not violate any applicable laws when using our services.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks.
Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or services without express written permission from us.

4. ACCURACY AND TIMELINESS

The information on this website may occasionally be inaccurate, incomplete, or outdated.
All content is provided for general information only.
We reserve the right to modify website content at any time without notice but are under no obligation to do so.
It is your responsibility to stay informed about any updates.

5. PRODUCT INFORMATION AND PRICING

Prices and product availability are subject to change without notice.
We reserve the right to discontinue any product or limit quantities at any time.
We cannot guarantee that your screen’s display accurately reflects the actual colours of our products.

All orders are shipped directly from our workshop or fulfilment partners.
Customs duties and import taxes, if applicable, are the responsibility of the customer.

6. ORDER & BILLING INFORMATION

We reserve the right to limit or cancel orders that appear to be placed by resellers, distributors, or dealers.
You agree to provide accurate, current, and complete billing and shipping information when making a purchase.

7. THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control.
You acknowledge that the use of such tools is entirely at your own risk and subject to the terms provided by the relevant third party.
We are not liable for any issues arising from their use.

8. THIRD-PARTY LINKS

Our website may include links to third-party websites.
We are not responsible for the content, accuracy, or availability of any external sites or services.

9. COMMENTS & FEEDBACK

By submitting ideas, feedback, or suggestions, you grant us the right to use them without compensation.
You are responsible for ensuring that any submissions you make are lawful and do not violate the rights of others.
We reserve the right to remove any content we consider inappropriate or offensive.

10. PERSONAL INFORMATION

The submission of personal information through our website is governed by our [Privacy Policy].

11. ERRORS & INACCURACIES

Occasionally, our website may contain typographical errors or inaccuracies related to pricing, descriptions, or availability.
We reserve the right to correct these errors and to cancel or update orders if necessary.

12. PROHIBITED USES

You are prohibited from using our website or services:

  • For any unlawful purpose;

  • To infringe upon the rights of others;

  • To distribute malware or spam;

  • To collect personal information of other users.

Violations of these Terms may result in the immediate termination of your access to our website.

13. DISCLAIMER OF WARRANTIES

We do not guarantee that our services will be uninterrupted, secure, or error-free.
All products and services are provided “as is” and “as available”, without any warranties of any kind.
Elodie & Claire shall not be liable for any damages arising from the use of our website or products, except as required by applicable law.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Elodie & Claire, its owners, employees, and affiliates from any claims, losses, or expenses resulting from your breach of these Terms.

15. SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

16. TERMINATION

These Terms are effective unless and until terminated by either you or us.
You may terminate this agreement by notifying us at info@elodieandclaire.co.uk.
We may also terminate your access to our website at any time if we believe you have violated these Terms.

17. ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Elodie & Claire and supersede any prior agreements or understandings.

18. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with UK law.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

19. CHANGES TO TERMS

We reserve the right to modify these Terms at any time.
It is your responsibility to check this page periodically for updates.
Continued use of our website constitutes acceptance of any changes.